fbpx

For growing SMEs looking for IT outsourcing services

Need IT Outsourcing in Singapore?

Save money, time and internal resources with Singapore IT outsourcing.


Keep your office running smoothly and focus on core business functions.

IT outsourcing singapore

Featured in:

Trusted by:

IT Outsourcing services without the hassles

We understand that choosing to hire a new IT outsourcing firm is a big decision. It is not something we take lightly.

That's where we come in. We want to make this change easy for you. Using the information you provided to us, we'll take over your IT quickly and do the rest.

Our IT maintenance team is on a mission to keep your day-to-day IT operations running smoothly.

Generate a High ROI with a Reasonable Cost

The IT industry is perpetually changing. Technology is a big part of every modern business. It helps both you and your customers. You need a team of skilled IT professionals that can adapt to modern hardware and software.

Question:

Should you hire another new IT employee? Or should you tap on the outsourcing market? Learn about the cost difference between in-house and outsourcing first.

Our team has the skills and experience to take care of your IT needs—no matter how big or small. We can do all the IT work for you. Or you can ask us to help your existing IT internal staff. You can sit back and watch your ROI grow.

Why You Need Quality and Reliable IT Outsourcing

Companies outsource their IT for a few different reasons.

A company might not have the budget or technical expertise in-house. But they can still use professional services from an IT outsourcing service provider.

Sometimes you just need a stand in during your vacation or medical leave. It's often easier to have a IT service partner do a routine or complicated task for you.

Technology is an important part of your business. It benefits your business and helps customer retention. As your company grows, the IT requirements have become more complex and costly. It is a good idea for your company to do business process outsourcing for IT too.

Is your IT out of control?

Talk to a Singapore IT outsourcing expert today

Say Goodbye to IT Problems

Running your own IT is hard, very hard. You have to take care of all the day-to-day core business operations. This means making sure everything is always up and running.

It's frustrating when your technology isn't working right or breaks down completely. We get it because we've been there too.

You might already be experiencing some common, frustrating problems like:

Failing Signs 

  • You don't have the time to do it
  • Your IT becomes too big for your staff to handle alone. Eg, disaster recovery.
  • Surge of downtime, resulting revenue loss
  • Increased security risks
  • Unable to maintain control of business critical systems
  • Loss of productivity and efficiency
  • Poor customer support due to lack of qualified staff to handle problems

It's hard to grow your business when you have IT problems. There is a better way to do it.

What if you could finally see better network management in the next 6 months …

and receive recommendations on your office IT ...

and engineers that come to your office for emergencies ...

Manage Your IT with a Reliable Team

When you are away from work for the day, our team of engineers will help.

They can do routine IT maintenance for you. We'll even do the heavy lifting when there's any teething issues or any other tricky project.

Our Engineers are Problem Solvers

With our staff, you don't have to worry about any IT problems.

Our certified IT professionals are trained in the latest technology. They are always available for any emergencies. Get peace of mind knowing that your IT is taken care of.

Get guaranteed service that's always on time

You don't want to be the one who has to deal with your IT issues.

Let us take care of it before it becomes a problem for you. With guaranteed service delivery, the problem is solved quickly and efficiently.

Outsourcing IT has never been easier

IT Outsourcing With A Systematic Approach

If you want to outsource IT functions, it is important that you know what your expectations are. Our systematic method for outsourcing IT will help you reach your goals.

Define Scope 

Whether you want to outsource some or all of your IT work, you will need to first set clear goals. Planning and strategy will help your IT become stable.

Doing the Work

Engineers first work on the teething problems and fix them. Then they come up with ways to make your office technical infrastructure stable.

Documentation

When there are changes to your IT infrastructure, we keep our records up to date. So it's easy to refer and handover.

How IT Outsourcing Service Works For You?

First, we need to do a short survey of your office before we start the IT outsourcing service. We need to know your requirements and the IT equipment to be supported.

After the visit, our presales will send you the quote and service agreement. Once you’re happy with the arrangement and provide us with the payment, we are ready to kick start this managed IT services.

Here’s what we do.

Customer

Something not working? You report an issue either by email or hotline. 

Helpdesk

Our helpdesk gives IT support services remotely first (phone and remote tool).

Onsite Engineer

If we cannot resolve remotely, an onsite engineer will come to your office.

Stop worrying about routine IT tasks

case study IT outsourcing

The Story

The client wanted to cut the IT department operating costs by doing all the tasks by themselves. The in house team reacts to problems daily and has no time to plan. This caused a lot of frustration in the office, so they decided to outsource the routine work to us.

By outsourcing with us, we put more value on productivity rather than just cost savings. For example, a report used to take one hour to create, and it takes just 10 minutes today.

As a result, IT project manager stays clear on what is good for her company. She knows that the change becomes cost efficient with better business value.


Take Away

Outsourcing allows you to focus on what you do best - your core competencies.

Our client got big results

Discover the IT outsourcing success that we bring to the table. 


Team is flexible

Connectbit helps us to setup the IT infrastructure for our new office, and has been a good partner since the start of our business. The team is flexible and able to respond quickly to our requests.

profile-pic
Jacqueline Neo HR Director

Patience

Thank you Cheefoo and team for all your help and patience on IT matters, especially most of us are not too IT savvy.

profile-pic
Jennifer Woon Office Manager

Prompt response

Thank you for your prompt response and usual good cooperation.

profile-pic
Irene Chua Manager

Choose what you want to outsource

For small or medium size business, outsourcing service model is for your benefit. Pick the IT segment of your company that requires outsourcing, and we'll handle the rest.

Here's some outsourcing options available.

Complete IT

You outsource your entire IT maintenance and support needs to us.

We become your IT department. This may include cloud computing, technical support, IT systems and your infrastructure.

Partial IT

Sometimes, you just need help technical expertise in certain areas. You choose what to outsource to us.

Whether it is a business critical systems or computer support services, we'll take care of it.

Onsite Technical Support Services

You can take care of the IT yourself while we're here for any emergencies.

We can provide onsite engineers for any problems you have while you are away.

Stay focused on your core business with IT outsourcing

Get everything done without the stress

Why Choose Us as Your IT Outsourcing Company?

Connectbit is an IT outsourcing solutions company in Singapore. We help diverse industries with their IT. That way, they can focus on their business's core competencies. We follow IT industry standards and make outsourcing works for you.

Honestly, we are not perfect. New technology changes very quickly. Our engineers wouldn’t know everything in our heads. Give us some time to figure out when teething issues arise. We will follow through to resolve the problem.

Business Focus

We work with you to deliver IT services and solutions that help you reach your business objectives.

Best Practice

We apply proven IT solutions and business processes to make sure that our work is done the same every time.

Communication

We don’t just get to complete the task swiftly; our project managers communicate to you what’s been done too.

If you're looking for a proficient service provider, we might be what you want. Contact us today.

Frequently asked questions

View the most frequently asked question to quickly find your answer or ask our presales

What is not covered in your outsourcing plan? 

We do not cover customized or in-house software applications (eg. accounting, HR, salesforce, CRM, etc.) For such support services, it’s better that you check with your respective software vendors. Also, we do not do software development. 

How do you keep our data safe?

We use a variety of management services to prevent intrusion and data loss. There is a backup strategy in place for all mission-critical systems. We also protect your network with the latest security enhancements against rising online threats. 

What is IT outsourcing?

IT outsourcing is a common business practice to transfer IT operations or functions out to an IT support company.

Keep your team moving

Get started today with IT outsourcing

Fill up the form below and our presales will keep in touch with you.