IT Outsourcing Singapore
We know the struggle. Finding a dependable IT outsourcing provider is not easy. We’re not going to pretend that it’s not. After all, there are so many IT outsourcing companies in Singapore to choose.
Which is right for you?
Well, a good IT outsourcing company frees up your time while handling the routine IT tasks at ease.
Or, the vendor acts as the additional pair of hands for your full-time IT staff.
Later, you get to know the advantages of IT outsourcing and what IT areas to outsource.
Main Benefits of
Do what you do best and outsource the rest.
IT outsourcing makes even more sense now in this globalization and disruptive era.
Our trained engineers handle promptly and resolve any new IT issues that you face.
Reduce Your Risk in the area of IT Expertise
You don’t have to figure out on how to resolve IT problems.
Reduce Labor Cost
Hire a capable full-time IT engineer is expensive. With IT outsourcing, you have access to experts with lower cost.
Experienced & Trained IT Professional
Our guys spent many hours to become good at solving IT problems.
Stay Focus on Your Core Business
You focus on building your core business while you leave the IT issues to the IT support team.
Implement New Technology Quickly
You are fed with the latest technology as our guys upgrade their skills continuously.
Control IT Costs
You only pay for what you use and when you need it. This control allows you to budget effectively.
Consistent Supply of Manpower
You don’t have to worry if your IT engineer is on medical leave or holiday.
Reduce Operating Cost
IT Outsourcing Services
Technology plays a vital role to keep your business running. As your business grows, your IT requirements have become more costly, complex and demanding. However, many small and medium-sized companies cannot justify the cost of employing a full-time highly qualified person to support the IT operations. Or to do a one-time IT project like server setup or office IT relocation.
Connectbit’s IT outsourcing services make your business more agile and innovative by reducing operating costs and risks while improving efficiencies.
Complete IT Team
Handles Daily IT Operations
Our IT maintenance team takes care of your day-to-day IT operations and delivery. With our strong focus on IT governance, quality and processes, you can focus on your core business.
When you outsource your IT to us, our IT managed support would typically provide a helpdesk for remote assistance, onsite installation of application software, remote hardware server administration, backup and repair services, firewall management, network LAN and many more IT services.
IT Outsourcing Trends
Outsourcing is growing.
Companies all over the world are spending steadily on IT outsourcing from 2010 to 2017. Just 2017 alone, revenue of 64.3 billion U.S dollars was generated through IT outsourcing.
This IT outsourcing is at least 2.5 times more than business process outsourcing (e.g., internal functions like HR & accounting).
Which IT functions are commonly outsourced?
Now make a guess on IT outsourcing – Which IT functions are commonly outsourced?
Software application development was the most commonly outsourced IT function.
As cloud computing evolves, the need to build own individual enterprise solutions reduces. Slightly over 30 percent of CIO and IT leaders still outsourced their IT infrastructure, help desk, networks, and system integration.
If you deprive yourself of outsourcing and your competitors do not, you’re putting yourself out of business
Lee Kuan Yew
What They’re Saying About Our IT Outsourcing Services
Providing IT outsourcing since 2009
One of the better IT vendors
Connectbit is one of the better IT vendors that we have met.
Impressed and Satisfied
Many thanks again, please ensure the managers in your office are made aware how impressed and satisfied we are with your service.
why work with us?
Types of IT Outsourcing
Complete IT Outsourcing
You outsource the whole IT support services to us. This complete outsourcing often includes security, internet, email, technical support and your infrastructure (network, server, storage).
Partial IT Outsourcing
It’s up to you. You choose what to outsource to us. Both of us have to agree on the tasks first. Whether it is disaster recovery or just the computers support, we are fine with that.
It’s true your cloud providers give support to your paid subscription. In most cases, they won’t maintain your data and applications. We act as your single point of contact and manage your cloud applications.
(storage, email, server)
How Does IT Outsourcing Works?
Before we commence on the IT outsourcing service, our presales would need to conduct a short site survey at your office. We need to know your requirements and the IT equipment to be supported.
After the visit, our presales will send you the quote and service agreement. Once you’re happy with the arrangement and provide us with the payment, we are ready to kick start this service.
Here’s what we do.
Something not working? You report an issue.
Our helpdesk assists you remotely first (phone and remote tool).
If we cannot resolve remotely, an onsite engineer will come to your office.
Our client, the IT manager of a multi-million dollar corporation, was looking to remove additional cost from the IT organization by outsourcing.
We shifted the emphasis from merely cost reduction to driving business value throughout the organization.
As a result, IT manager was able to focus on strategic IT initiatives that unleashed productivity, maximized investments, and created new business value.
Why Choose Us as Your IT Outsourcing Company?
Honestly, we are not perfect. Technology changes very quickly, our engineers wouldn’t know everything. Give us some time to figure out when teething issues arise. Moreover, we will follow through to resolve the problem.
If you are looking for a bunch of friendly engineers that are passionate about their work, we might hit off pretty well.
Some other strengths include:
We work closely with you to deliver IT services that align with your business objectives.
We don’t just get to complete the task swiftly; we communicate to you what’s been done too.
View the most frequently asked question to quickly find your answer or ask our presales
Frequently Asked Questions
What is IT outsourcing?
IT outsourcing is a common business practice to transfer IT operations or functions out to an IT support company.
What is not covered in your IT maintenance support package?
We do not cover websites maintenance, customized or in-house software applications (eg. accounting, HR, salesforce, CRM, etc.) For such support, it’s better that you check with your respective software vendors.
Can you provide a quote first without visiting us?
We can’t provide a quote straight away. In fact, we want to do a site survey at your office. At least we know what we are supporting. Wouldn’t you want to know who is supporting your IT operations?
Do you provide manpower outsourcing for IT?
Unfortunately, we do not send our engineer to station at a customer’s place and serve as a full-time staff there.
What’s the disadvantages of IT outsourcing?
The main concern by most customers is the risk of sensitive data loss. If you want, we can have a non-disclosure agreement (NDA) in place.
What’s your payment terms?
Unfortunately, we do not provide payment terms. We need monthly full prepayment.
Can we get your onsite engineers to do other stuff?
Before the start of work, I believe we’ve agreed ahead on the tasks. Any new tasks may be billable. Our friendly sales or onsite engineers can advise you accordingly.
Can I ‘borrow’ an IT engineer for a short period of time?
Unfortunately, we do not provide such service.
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