System Integrator Singapore
Imagine if your system integrator in Singapore handles all the project work…
Or even better:
What if you could have the IT backend ready for your software vendor, and see an instant boost in your office productivity.
…and allow you to focus what’s really important?
Later, you’d get to see the latest system integration methods, typical IT solutions deployed, and common questions asked. From there, you know if we are a good fit for you.
What is a System Integrator?
A systems integrator (SI) is a skilled technology company. We combine several computing systems for clients. These systems are hardware, software, networking and storage products from many vendors.
Finding a Good System Integrator Vendor in Singapore
Here are some quick tips on how you can find a good system integrator. Don’t look for an IT vendor based mainly on pricing. Instead, look for a rising star that cares about service and quality.
Who have you worked with before on similar IT projects?
Are they flexible to changes?
What’s the least thing you like about them?
Are you happy with them?
What’s your process to ensure good service?
Eg. communication, documentation updates, follow-up, best practices
Pro tip: It’s essential that you receive a copy of updated documentation when the project completes.
Can you show us a sample of a project schedule?
Pro tip: This is an excellent chance to see how the system integrator does the planning. Don’t be deceived if you see a complex schedule. What’s more important is that you understand the major milestone of the next deliverable.
Are there any unforeseen circumstances resulting in delay?
Pro tip: An experienced SI highlights potential delay instead of painting a perfect scenario. Delay is possible due to external factors like shipment and third vendor involvement. With proper planning and experience, a good SI reduces delay in IT projects to near zero.
What’s the support duration after the project completes?
Pro tip: Don’t be afraid to sign off a project if a system integrator finishes the job well. The SI is more motivated to take up IT support for you if you treat them well too. Typical post support last from a week to 1 month, depending on the complexity of the project.
The Role of System Integrator Vendor
As your system integrator vendor, we work together with your new or existing vendors to achieve digital transformation and your business goals. Your vendors specialize in their core solutions. They may not be very well versed in technology. For example, a hardware firewall, backup recovery or server virtualization.
Let’s say, an accounting vendor only provides software license and their software installation. Before your vendor can start work, you need a system server solution that meets their software requirements.
This task is when you need a skilled & experience network system integrator (SI) company to get the IT infrastructure ready. Before we handover our part to you or your vendor, we’ll do a thorough test on our work first. With a systematic approach, we can resolve potential integration issues. Thus, reducing any misunderstanding.
Proven System Integration Solutions
Here’s our range of proven system integration solutions, which includes mainly infrastructure system solutions and system server solutions. We also provide IT support after the whole project completes.
File / Domain Server Design & Installation
Allows you to share files with robust permission.
Application Systems Integration
Allows you to share files with robust permission.
Maximize your server hardware resources with more servers in a box.
Disaster Recovery Services
Setup an identical IT environment to allow business continuity during a disaster.
Improve your IT backend performance so that your applications load faster.
Migration and Replication
Move your applications to a new hardware or storage.
Network Design & Deployment
Improve your network and internet speed, and segment your user access .
Physical & Structure Cabling
Link up all your computers and network devices together.
Hardware Firewall Install & Configuration
Stop hacker and virus by securing your internet access.
Provides redunancy when one internet provider fails.
Link up IT peripherals to Internet with optimal speed.
Site to Site VPN
Link up your branch offices and warehouse together as if they are under the same roof.
Tighten your office security and give minimum permission to function.
Business Continuity Planning
Provide IT strategies to keep your business running in case of breakdowns.
MS Exchange Server
Provide robust on-premise email solutions to suit your business functions.
Link up a new cloud or integrate cloud with existing services.
Backup and Recovery
Provide automated backup to allow speedy recovery.
Implement new storage for backup or application.
What our customers say
Implementing IT projects since 2009
Cheefoo is very resourceful and I always ask him for IT advice. His team was in charge of several difficult server migrations and did the projects well. Whenever we need any procurement or new IT requests, we always check with Connectbit.
Great service provider we ever have so far
You and your company always give us whatever supports we were required. You are one of the great service provider we ever have so far. Well done and keep it up…
Thank you for your prompt response and usual good cooperation.
Very pleased with your quick response to our IT concerns
We would like to express our appreciation of an excellent job done by you and your team for our recent IT full system transfer and upgrade works at our new office.
It was indeed a remarkable performance in terms of service, commitment and workmanship by your team despite the time constraint and frequent changes. We also very pleased with your quick response to our IT concerns.”
Team is flexible
Connectbit helps us to setup the IT infrastructure for our new office, and has been a good partner since the start of our business. The team is flexible and able to respond quickly to our requests.
Thank you Cheefoo and team for all your help and patience on IT matters, especially most of us are not too IT savvy.
One of the better IT vendors
Connectbit is one of the better IT vendors that we have met.
How IT System Integrator Works
A quick overview when you engage us as your IT system integrator
Frequently Asked Questions
View the most frequently asked question to quickly find your answer or ask our presales
Are you able to manage my other vendors?
If you need us to be the single point of contact, we do charge extra cost for such project management. There’s a higher cost because more time and effort involved when it comes to planning and coordination. Our sales person will be able to advise you accordingly.
If my other vendor has any issue, can they look for you?
If the issue is due to our setup and within our support period, we can assist.
However, if the issue is not related and requires our IT expertise, there may be extra cost involved.
Do you manage software customization?
No. This software customization is not our area of expertise.
What’s your procedure when it comes to handover your work to the next vendor?
Since you engage your vendor, we prefer to handover our work done to you first. Next, we will run through the scope of work with you via a user acceptance test (UAT). When all is well, our work considers done. You can inform your next vendor to carry on their work.
Why do we need maintenance plan as we can always call for adhoc support?
First, we do not do ad-hoc support. Likewise, many IT providers prefer not to do ad-hoc support as well. Such ad-hoc support is very disruptive to our business and does not value add to your company.
Furthermore, ad-hoc support base on per hour charges. So, you may end up paying a huge bill for the troubleshooting.
Unlike ad-hoc support, we have guaranteed response time. Your IT problem resolves much faster. Because we already have the essential information on your IT infra. Best of all, you won’t get a heart attack for high bills due to a fixed monthly cost.