System Integrator Singapore

What is a System Integrator?

A systems integrator (SI) is a skilled technology company. We combine several computing systems for clients. These systems are hardware, software, networking and storage products from many vendors.

 

What is a System Integrator

Finding a Good System Integrator Vendor in Singapore

Here are some quick tips on how you can find a good system integrator. Don’t look for an IT vendor based mainly on pricing. Instead, look for a rising star that cares about service and quality.

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Who have you worked with before on similar IT projects?

Pro tip: It’s perfectly fine if you ask for client references. Reputable system integrator provider is more than happy to share with you these contacts. When you talk to their client, ask questions about their experience with SI vendor.

For example,

Are they flexible to changes?
What’s the least thing you like about them?
Are you happy with them?

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What’s your process to ensure good service?

Eg. communication, documentation updates, follow-up, best practices

Pro tip: It’s essential that you receive a copy of updated documentation when the project completes.

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Can you show us a sample of a project schedule?

Pro tip: This is an excellent chance to see how the system integrator does the planning. Don’t be deceived if you see a complex schedule. What’s more important is that you understand the major milestone of the next deliverable.

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Are there any unforeseen circumstances resulting in delay?

Pro tip: An experienced SI highlights potential delay instead of painting a perfect scenario. Delay is possible due to external factors like shipment and third vendor involvement. With proper planning and experience, a good SI reduces delay in IT projects to near zero.

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What’s the support duration after the project completes?

Pro tip: Don’t be afraid to sign off a project if a system integrator finishes the job well. The SI is more motivated to take up IT support for you if you treat them well too. Typical post support last from a week to 1 month, depending on the complexity of the project.

The Role of System Integrator Vendor

As your system integrator vendor, we work together with your new or existing vendors to achieve your business goals. Your vendors specialize in their core solutions. They may not be very well versed in technology. For example, a hardware firewall, backup recovery or server virtualization.

Let’s say, an accounting vendor only provides software license and their software installation. Before your vendor can start work, you need a system server solution that meets their software requirements.

This task is when you need a skilled & experience network system integrator (SI) company to get the IT infrastructure ready. Before we handover our part to you or your vendor, we’ll do a thorough test on our work first. With a systematic approach, we can resolve potential integration issues. Thus, reducing any misunderstanding.

Role of System Integrator

Proven System Integration Solutions

Here’s our range of proven system integration solutions, which includes mainly infrastructure system solutions and system server solutions. We also provide IT support after the whole project completes.

The type of system integration depends on the outcome you want to achieve. We provide a hybrid solution by combining both clouds (e.g., Readyspace or Amazon) and on-premise to work effectively.

File Domain Server

File / Domain Server Design & Installation

Allows you to share files with robust permission.

Application Systems Integration

Application Systems Integration

Allows you to share files with robust permission.

VMware Virtualization

VMware Virtualization

Maximize your server hardware resources with more servers in a box.

Disaster Recovery Services

Disaster Recovery Services

Setup an identical IT environment to allow business continuity during a disaster.

Infrastructure Upgrading

Infrastructure Upgrading

Improve your IT backend performance so that your applications load faster.

Migration and Replication

Migration and Replication

Move your applications to a new hardware or storage.

Network Design & Deployment

Network Design & Deployment

Improve your network and internet speed, and segment your user access .

Physical & Structure Cabling

Physical & Structure Cabling

Link up all your computers and network devices together.

Firewall Install & Configuration

Hardware Firewall Install & Configuration

Stop hacker and virus by securing your internet access.

Internet Load Balancing

Internet Load-Balancing

Provides redunancy when one internet provider fails.

Internet Connectivity

Internet Connectivity

Link up IT peripherals to Internet with optimal speed.

Site to Site VPN

Site to Site VPN

Link up your branch offices and warehouse together as if they are under the same roof.

Security Infrastructure

Security Infrastructure

Tighten your office security and give minimum permission to function.

Business Continuity Planning

Business Continuity Planning

Provide IT strategies to keep your business running in case of breakdowns.

MS Exchange Server

MS Exchange Server

Provide robust on-premise email solutions to suit your business functions.

Cloud Deployment

Cloud Deployment

Link up a new cloud or integrate cloud with existing services.

Backup and Recovery

Backup and Recovery

Provide automated backup to allow speedy recovery.

Storage Solutions

Storage Solutions

Implement new storage for backup or application.

What our customers say

Don’t just believe what we say

(4.6 / 5)
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Prompt response

Thank you for your prompt response and usual good cooperation.

Irene Chua , Manager
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One of the better IT vendors

Connectbit is one of the better IT vendors that we have met.

Siti Awi , Office manager
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Very pleased with your quick response to our IT concerns

We would like to express our appreciation of an excellent job done by you and your team for our recent IT full system transfer and upgrade works at our new office.

It was indeed a remarkable performance in terms of service, commitment and workmanship by your team despite the time constraint and frequent changes. We also very pleased with your quick response to our IT concerns.”

Philip Francia , Quality Control & Assurance Manager
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Patience

Thank you Cheefoo and team for all your help and patience on IT matters, especially most of us are not too IT savvy.

Jennifer Woon , Office Manager
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Very resourceful

Cheefoo is very resourceful and I always ask him for IT advice. His team was in charge of several difficult server migrations and did the projects well. Whenever we need any procurement or new IT requests, we always check with Connectbit.

Mdm Sim , IT
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Team is flexible

Connectbit helps us to setup the IT infrastructure for our new office, and has been a good partner since the start of our business. The team is flexible and able to respond quickly to our requests.

Jacqueline Neo , HR Director
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Great service provider we ever have so far

You and your company always give us whatever supports we were required. You are one of the great service provider we ever have so far. Well done and keep it up…

Eunice Chong , Accounts

How IT System Integrator Works

A quick overview when you engage us as your IT system integrator

Consultation

You let us know your specific requirement. We can offer IT solutions as standalone options or as part of an entire project.

Design

We spent lots of time in the planning and design of the whole system integration solutions. By doing this, our deployment is short and complete.

Deploy & Managed

Our team of engineers deploys & test the system integration solutions. You can opt for our maintenance services to keep the systems running well.

Frequently Asked Questions

View the most frequently asked question to quickly find your answer or ask our presales

Are you able to manage my other vendors?

If you need us to be the single point of contact, we do charge extra cost for such project management. There’s a higher cost because more time and effort involved when it comes to planning and coordination. Our sales person will be able to advise you accordingly.

If my other vendor has any issue, can they look for you?

If the issue is due to our setup and within our support period, we can assist.

However, if the issue is not related and requires our IT expertise, there may be extra cost involved.

Do you manage software customization?

No. This software customization is not our area of expertise.

What’s your procedure when it comes to handover your work to the next vendor?

Since you engage your vendor, we prefer to handover our work done to you first. Next, we will run through the scope of work with you via a user acceptance test (UAT). When all is well, our work considers done. You can inform your next vendor to carry on their work.

Why do we need maintenance plan as we can always call for adhoc support?

First, we do not do ad-hoc support. Likewise, many IT providers prefer not to do ad-hoc support as well. Such ad-hoc support is very disruptive to our business and does not value add to your company.

Furthermore, ad-hoc support base on per hour charges. So, you may end up paying a huge bill for the troubleshooting.

Unlike ad-hoc support, we have guaranteed response time. Your IT problem resolves much faster. Because we already have the essential information on your IT infra. Best of all, you won’t get a heart attack for high bills due to a fixed monthly cost.

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